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NOTIFICATION OF SCHEDULED DOWNTIME (RHB BANK) ON 21, 22 & 23 NOVEMBER 2025

AnnouncementsBy adminaeo20/11/2025

To All AEO Users, Please be informed that the Scheduled Downtime (RHB Bank) will be carried out as per the following schedule: NO. MAINTENANCE DATE TIME DURATION 1 Start Friday, 21 November 2025 11:30 PM 8 hours 30 minutes End Saturday, 22 November 2025 8:00 AM 2 Start Saturday, 22 November 2025 11:30 PM 8 hours…

NOTIFICATION OF SCHEDULED DOWNTIME (RHB BANK) ON 01 & 08 NOVEMBER 2025

AnnouncementsBy adminaeo30/10/2025

To All AEO Users, Please be informed that the Scheduled Downtime (RHB Bank) will be carried out as per the following schedule: NO. DATE MAINTENANCE TIME DURATION 1 01 November 2025 (Saturday) 12:00 AM until 02:00 AM 02 Hours 2 08 November 2025 (Saturday) 12:00 AM until 02:00 AM 02 Hours Payments via RHB Bank will…

NOTIFICATION OF SCHEDULED DOWNTIME ON 13 SEPTEMBER 2025 (SATURDAY) AT 12:01AM – 01:00AM

AnnouncementsBy adminaeo03/09/2025

Kindly be informed, that there will be a scheduled downtime for AEO System on 13 September 2025 as follow; Date: 13 September 2025 (Saturday) Time: 12:01 AM – 01:00 AM Downtime duration: 1 hour During this period, users will not be able to access AEO System. We apologize for any inconvenience this may cause. Thank…

NOTIFICATION OF SCHEDULED DOWNTIME (RHB BANK) ON 05 & 06 SEPTEMBER 2025

AnnouncementsBy adminaeo03/09/2025

To All AEO Users, Please be informed that the Scheduled Downtime (RHB Bank) will be carried out as per the following schedule: DATE MAINTENANCE TIME DURATION 05 & 06 September 2025 11:45 PM (FRIDAY) until 06:00 AM (SATURDAY) 06 Hours 15 Minutes Payments via RHB Bank will not be processed during this activity. AEO users are…

NOTIFICATION OF SCHEDULED DOWNTIME ACTIVITY (RHB BANK) FOR DIRECT DEBIT PAYMENT ON 08,09 & 10 AUGUST 2025

AnnouncementsBy adminaeo08/08/2025

To All AEO Users, Please be informed that the Scheduled Downtime activity (RHB Bank) for Direct Debit Payment will be carried out as per the following details: NO. DATE MAINTENANCE TIME DURATION AFFECTED SERVICE 1. 08 & 09 AUGUST 2025 11:45 PM (FRIDAY) – 6:00 AM (SATURDAY) 6 Hours 15 Minutes RHB DIRECT DEBIT 2.…

NOTIFICATION OF SCHEDULED DOWNTIME ACTIVITY (RHB BANK) FOR DIRECT DEBIT PAYMENT ON 02 AUGUST 2025

AnnouncementsBy adminaeo01/08/2025

  To All AEO Users, Please be informed that the Scheduled Downtime activity (RHB Bank) for Direct Debit Payment will be carried out as per the following details: NO. DATE DAY MAINTENANCE TIME DURATION AFFECTED SERVICE 1. 02 August 2025 Saturday 12 AM – 12 PM 12 Hours RHB DIRECT DEBIT Payments via RHB Direct…

NOTIFICATION OF SCHEDULED DOWNTIME ACTIVITY (RHB BANK) FOR DIRECT DEBIT PAYMENT ON 17–18 JUNE 2025

AnnouncementsBy adminaeo16/06/2025

Scheduled Downtime Notice To All AEO Users, Please be informed that the Scheduled Downtime activity (RHB Bank) for Direct Debit Payment will be carried out as per the following details: NO. DATE DAY MAINTENANCE TIME DURATION AFFECTED SERVICE 1. 17 June 2025 Tuesday 11:45 PM – START 6 Hours 15 Minutes RHB DIRECT DEBIT 2.…

NOTIFICATION OF MAINTENANCE AND RESTART OF PAYMENT GATEWAY VM (JKDM)

AnnouncementsBy adminaeo14/05/2025

To All AEO Users, Please be informed that a server restart activity for the Payment Gateway will be conducted as per the following schedule: NO DATE DAY TIME DURATION AFFECTED SERVICES 1 18 May 2025 Sunday 00:00 AM until 06:00 AM 06 Hours FPX (B2B, B2C) FPX payments will not be processed during this activity.…

NOTIFICATION OF FPX SCHEDULED DOWNTIME (RHB BANK)

AnnouncementsBy adminaeo09/05/2025

To All AEO Users, Please be informed that the FPX Scheduled Downtime (RHB Bank) will be carried out as per the following schedule: NO DATE DAY TIME DURATION AFFECTED SERVICES 1 10 May 2025 Saturday 00:00 AM until 08:00 AM 08 Hours FPX (B2B, B2C) 2 17 May 2025 Saturday 02:00 AM until 09:00 AM…

NOTICE OF TEMPORARY DISTRUPTION ON SYSTEM/APPLICATION ACCESS ON 19 APRIL 2025 (SATURDAY) AT 12:01AM – 1:00AM

AnnouncementsBy adminaeo11/04/2025

Kindly be informed, that Firewall Fortigate FG800D firmware will be update from current version 6.4.15 to 6.4.16 on 16 April 2025. Details as below: Date: 19 April 2025 (Saturday) Time: 12:01 AM – 1:00 AM Downtime duration: 1 hours Activity: Update Firewall Fortigate FG800D firmware from 6.4.15 to 6.4.16 Therefore, systems listed below will also…

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aeo.support@customs.gov.my

Royal Malaysian Customs Department,
Trade Facilitation and Industrial Section,
Customs Division, Level 4 North,
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62596 Putrajaya, Malaysia
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